Frequently Asked Questions
Find answers to common questions about Spark.
What is Spark?›
Spark is a rewards-based crowdfunding platform built for Egypt and the Arab world. Founders launch campaigns to raise funds from backers in exchange for rewards, perks, or early access to their products.
How do I back a project?›
Browse campaigns on the Explore page, choose a reward tier that interests you, and complete your pledge. Your payment is authorized but only fully captured when the campaign succeeds.
What happens if a campaign doesn't hit its goal?›
Campaigns on Spark use an all-or-nothing model for most projects. If the funding goal is not met by the deadline, pledges are cancelled and you are not charged.
How do I launch a campaign?›
Create an account as a Founder, complete your profile, and use our guided campaign builder to create your campaign. Once submitted, our team reviews it before it goes live.
How does Naila help?›
Naila is our AI assistant that helps founders write compelling campaign copy, define reward tiers, structure milestones, and identify gaps in their campaign before submission.
Are payments secure?›
Yes. All payments are processed through secure, PCI-compliant payment providers. Funds are held in a protected flow and released to founders in stages based on milestone completion.
What currencies does Spark support?›
Currently, Egyptian Pound (EGP) is the primary currency for campaigns. We are expanding to UAE Dirham (AED) and Saudi Riyal (SAR) as we grow.
How does the review process work?›
After you submit your campaign, our trust team reviews it for completeness, risk factors, and community guideline compliance. Most reviews are completed within 3-5 business days.